Docparser Security Statement

From our technology and datacenters, to staff training, keeping your data safe is our number one priority

Our View On Data Security

We take data security very seriously and protecting your data is our core priority. Your data belongs to you, not to us, and we will treat it that way. The team behind Docparser is looking back on many years in the data processing industry and hundreds of businesses around the globe are processing sensitive documents with Docparser every day.

How Our Team Handles Data Security

Each team member has an extensive background check and undergoes comprehensive training on data security protocols. Our staff will not look at your data unless you request assistance. All information, data and documents exchanged with our support staff is treated confidential and will not be disclosed.

Your Data Belongs To You

Docparser will not use your documents or your extracted data in any other way. We don't resell or re-use extracted data from our users.

Docparser has no interest in storing your documents or the extracted data longer than needed. For each document parser you can choose a data retention time between zero and 180 days. After that period we delete all data associated with the document beyond recall from our servers.

For further information, please read our Privacy Policy and Terms of Service.

Security From A Technical Point Of View

  • We use bank level encryption from A - Z. Whenever you send or retrieve data from the app, the communication is always secured through encryption. Next to encrypting data in transit, we also encrypt all data at rest. Our databases as well as all imported documents are encrypted, from the moment we receive your data until we delete it.
  • Your login details are one-way hashed using a strong hashing algorithm. Not even our staff can see or access your password. We only store data for a short time on the application servers. The long term storage of your data is in a secured network.
  • Docparser runs on the AWS cloud and the latest hard- and software is used. All servers are updated on a regular basis to ensure we have the latest security patches installed.
  • Our servers are located in a physically secured AWS data-center (North Virginia, USA).

Can Docparser Be Used By Companies Registered In The EU?

Yes, Docparser can be used by EU based companies. Docparser is operated by Dausinger Digital EURL, which is a European company under French law.

Our hosting company Amazon Webservices (AWS) is certified under the E.U.-U.S. Privacy Shield since 21st of October 2016. The E.U-U.S. Privacy Shield Framework is a suitable replacement for the Safe-Harbour agreement which was declared invalid in October 2015.

As a company certified under the E.U.-U.S. Privacy Shield, AWS guarantees us data privacy protection rights compatible to EU law no matter where the servers are physically located.

At the moment or writing (11/2017), our company is working on being fully compliant with the EU General Data Protection Regulation (GDPR) which will be enforced starting from May 2018.

Security Exploit Bounty Program

Docparser is tested for security issues on a regular basis by independent security researchers. In pursuit of the best possible security for our service, we welcome responsible disclosure of any vulnerability found in Docparser. The following contractors contributed to making Docparser a secure service: